Mansfield Waterline
Our Process
Describe the water. Review the proposal. Agree the next step.

Ask how the collection setup fits the floor, water depth and access.
- A
Describe the space
Provide the actual building address, visible water depth and affected rooms. Explain timing and source if known, along with entry or contents restrictions.
- B
Agree the pickup
Confirm availability and assessment charges. Review named tasks, room boundaries, contents responsibilities and price before authorization.
- C
Understand the handover
Ask how remaining moisture will be reviewed and documented. Agree the price and approval process for any further equipment or visit.
Use what you know, and name what you do not.
Provide the address and ZIP, affected rooms, approximate depth, floor materials and discovery time. Explain a known source or make the uncertainty clear. Mention entry restrictions, fixed contents and the person who can approve charges.
Ask before authorizing.
Confirm availability and assessment charges. Review the proposed pickup tasks and rooms with the price, exclusions and payment. Clarify how changed conditions or further recommendations would be quoted and approved.
Keep the handover useful.
Ask what remains damp, what moisture checks are proposed and what documentation is available. Additional equipment time or return visits should have clear charges before approval.
Ask about an assessment